About Otter Store

We manufacture the technology that keeps networks moving

Over 10 years designing and manufacturing pipe inspection, location and maintenance equipment from our facilities at the Morero Industrial Estate, Cantabria.

Our story

Born from the field, not from a catalogue

Otter Store was born from a real need we saw in the industry: available inspection equipment was imported, expensive to maintain and had no nearby technical support. We decided to manufacture our own.

From the first prototype to the current range, every piece of equipment has been designed alongside the professionals who use it: drainage operators, municipal technicians and network maintenance engineers. This has allowed us to build products that genuinely work in the field, not just in a laboratory.

Today we are a team of engineers and technicians specialised in pipe network inspection and maintenance systems, with our own facilities in Cantabria and direct technical support across the whole of mainland Spain.

Otter Store in numbers

  • 10+ years of industry experience
  • 200+ units in active service
  • 100% in-house manufacturing in Cantabria
  • In-house technical support — not outsourced
  • Nationwide coverage for repairs and replacements
How we work

What sets us apart

01

In-house manufacturing

We design and manufacture every unit at our own facilities. We control every component and every process, which allows us to guarantee quality and adapt any piece of equipment to specific requirements.

02

No middlemen

We sell directly. No distributors, no added margins. The technician who serves you on the sale is the same person who built the equipment and who will provide technical support if you need it.

03

Real technical support

Our technical team is available to answer questions, provide operational training and handle repairs. There are no call centres: you speak directly with someone who knows the equipment.

04

Replacement unit

If your unit goes in for repair, we send you a replacement so your work does not stop. We dispatch within 24/48 h to any point on the mainland.

Where we are

Facilities in Cantabria

Our design, manufacturing and technical support facilities are located at the Morero Industrial Estate, in the heart of Cantabria.

Visit us or get in touch

  • 📍Address:
    Polígono Industrial de Morero, s/n · 39611 Cantabria, Spain
  • 📞Technical: +34 652 49 93 62
    Sales: +34 623 99 88 69
  • ✉️Email: otter@otter-store.com
  • 🕐Hours: Monday to Friday, 8:00 – 18:00

Technical service coverage

We provide direct technical support across the entire Cantabrian Coast and dispatch replacement units to any point on the mainland within 24/48 h.

  • Cantabria — same-day service
  • Basque Country & Asturias — 24 h
  • Rest of mainland — 48 h